When a device doesn’t turn on or off as expected, clicking the Help button on the LCD screen walks the system through the activity steps again and then asks via the LCD screen if that fixed the problem. For example, you can program a "Watch a Movie" activity that turns on your Blu-ray player, A/V Receiver, and TV, and switches everything to the correct inputs. That did the trick. The Bottom Line The Logitech Harmony Elite adds a useful touchscreen to the best universal remote system around, but it's not worth the high price for most buyers. Logitech's Harmony line covers a large swath of remote control options with various capabilities and price points. Nov 20, 2019 - This article compares the Logitech Harmony Pro vs Harmony Elite universal remote controls. Adding that activity also proved to be a breeze, taking less than five minutes. Below we pit the Logitech Harmony Elite vs. Companion to see if the huge price difference really means a significantly better product. And following a lot of dealer feedback, the portal can now be used to control up to 15 devices per home, up from the previous limit of six. I tried correcting the Favorites on the mobile app, but found that they wouldn’t sync to remote. The Elite version features the rather common Harmony Hub you'll find with many of the company's remote control offerings. The touch screen allows you to reach and control all your connected devices and execute device-specific commands. I was looking for a pro-quality remote that could control my projector-based home theater, but one that would allow me to make programming adjustments with hassling my integrator. The company just sent out an email announcing that … FREE Shipping by Amazon. item 1 Brand New Logitech Harmony Elite Universal Home Remote Control Hub and App 1 - Brand New Logitech Harmony Elite Universal Home Remote Control Hub and App. Harmony Hub vs. Broadlink RM PRO. The Logitech Harmony Pro hub-based remote includes all of the most popular features of the Harmony Elite remote, such as dedicated buttons for instant access to entertainment and smart home controls, a touchscreen UI that communicates the status of all home devices at a glance, and vibration (haptic) feedback. QUESTION. The only difference I can see on the remote itself is the bottom of the remote, on the Harmony Pro is silver instead of black as it is on the Elite. Smartly, Harmony still includes the “Help” feature that sold my wife and me on brand so many years ago. 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Easy setup and system integration The elite interface is much more intuitive than the previous version where finding the ‘activities’, as well as ‘device’ buttons, was really difficult, especially for … Harmony Hub. It is by far the most complete package. The biggest complaint I hear from clients when I'm out in the field doing video display calibration work involves problems with remote control systems. An email to the tech team at Harmony revealed a slight design glitch that they were working to correct. Both the Elite ($350) and Pro 2400 ($550) use a wand that looks nearly identical aside from the color of the bottom cap. Compared with the $349 Harmony Elite, the Harmony Pro features cosmetic difference, twice the warranty, and — in lieu of IR emitters — an IR blaster kit with IR cables to deliver more precise control of up to eight IR-controlled home-entertainment devices. England and Wales company registration number 2008885. Although Harmony has a reputation in the CI channel as a lower profit consumer-facing brand, Logitech has been going out of its way to offer more services to appeal to professional integrators. and so did my wife. First is the Harmony Hub, an IR blaster that plugs into the wall and which is the same … All rights reserved. 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The Pro 2400 also features power over ethernet (PoE) if your system supports it. Logitech has been Going Out of Its Way to Offer More Services to Appeal to Professional Integrators. The work-around, they told me, was connecting the remote directly to my computer and syncing it directly to the desktop application via USB cable. X. If it didn’t, it will step you through specific devices that should be off or on, asking you for confirmation. I often stumble, trying to figure where to find the numbers on the LCD screen, instead choosing to select a favorite channel nearby and channel surfing up or down from there. Controls via IR, TCP/IP, and Bluetooth Harmony remotes offer the convenience and customization options of high-priced control systems, but without the intensive support requirements that come with them. © 2020 Future Publishing Limited Quay House, The Ambury, Bath BA1 1UA. I loved that remote (and how often does a consumer even really “like” their remote?) In my very early days with Residential Systems, Harmony sent me my first programmable remote control. So I've been using the Broadlink RM Pro for quite a while now, and it's exceeded all of my expectations. Pro 2400 limited to custom installation channel. For the last few years, my remote of choice has been the Harmony Elite, which this review will focus on alongside its new cohort in the custom installation market, the Harmony Pro 2400. I see this model as Harmony's way of nudging into the same world as Crestron and Control4 by allowing an installer to program everything in a system and do it remotely without any need for an in-person consult. It includes a comparison table that highlights key differences. Elite Setup It’s a great feature that remains a family favorite. $199.99 $ 199. Logitech tried to reinvent the wheel with its Harmony Express remote control, and it didn’t work. My prior concerns about connecting my Epson Pro Cinema 6030UB projector to a consumer remote where quickly dispelled, as it showed up right away in the remote’s database. In those pre-smart phone days, all of the programming was done via the Harmony website (required direct-connection sync to the computer) but it couldn’t have been easier to program devices and “activities” (aka macros). The other day, I decided I needed a remote control upgrade and I went with the Logitech Harmony Elite which comes with the Harmony Hub. You'd think this would be because they have a stack of them to shuffle through, or they had bought some cheap off-the-rack universal remote at Walmart. Actually, I lied. Tons of supported home entertainment and home automation devices. Unique to the Harmony Pro (versus other Harmony models) are its eight precision IR emitters, multi-zone support for AVRs, and double the warranty time of retail remotes. The cool thing was that those edits were quick and easy on the app, and as soon as I was back in range of the hub, the remote automatically synced and updated the words. 8.0 Overall. Product Comparison: Logitech Harmony Elite vs Logitech Harmony 950. Then, over the holiday break, my daughters asked me to move their Wii console from our family room to the basement home theater. Next, I created three Activities, Watch Cable, Watch AppleTV, and Watch Blu-ray, selecting an appropriate icon image for each. Harmony Pro vs Elite: Install vs Professional Installer. The Elite and Pro 2400 versions both include a base station to hold the remote that also keeps it charged and ready for use. Advertiser Disclosure. And the build quality + reliability has been fantastic. It is small, with a pair of IR ports that require adapters to accommodate cables with common 3.5mm connectors, and links to your home network only via Wi-Fi. It's also cloud-based, so you can operate your system even when you're away from home. The Logitech Harmony Pro can control more than 275,000 different devices and platforms. X. Harmony Hub vs Broadlink RM Pro . The Logitech Harmony Pro hub-based remote includes all of the most popular features of the Harmony Elite remote, such as dedicated buttons for instant access to entertainment and smart home controls, a touchscreen UI that communicates the status of all home devices at a glance, and vibration (haptic) feedback. And for more details, check out our complete Logitech Harmony Elite Review or the Logitech Harmony 950 Review.. The app is very intuitive, has engaging graphics, and can be fully customized. Harmony has a massive database of components that it supports and is constantly adding new products. It is very easy to switch between the individual connected devices without having to search a lot. Set-up took less than 15 minutes as I added the projector, an NAD T 748 surround sound receiver, a Samsung Blu-ray player, and an Apple TV. The Logitech Harmony Elite is the undisputed champ of universal remotes, but how does it compare to the much less expensive (but similar) Harmony Companion? The Pro 2400 also features power over ethernet (PoE) if your system supports it. Taking it a step further, installers can set up Denon HEOS speakers and HEOS-enabled AVRs from Denon and Marantz with Logitech Harmony Pro. So starting with the Harmony Elite. These include ability to scan the network to quickly add products; providing a seven-days-a-week dealer services phone line; offering monthly webinars and trainings for installers, with live programming demos and answers to live questions from installers; and archiving eLearning content that can be accessed 24/7/365. We eventually wore out our first Harmony remote and then, after Logitech the acquired brand and shifted its focus away from the CI channel, my feelings toward Harmony cooled. Despite the stumble, the process of selecting Favorites was pretty fun, especially given the wide assortment of channel icons from to choose and the ability to include XX favorites! It looks pretty similar to the Elite but it also comes with a precision IR blaster kit + 2 years warranty. A matte rubber finish on the underside of the remote provides excellent grip and the rechargeable battery inside creates enough heft to keep the device from flying out of your hand. Through this integration, you can create a “Listen to HEOS” Harmony Activity with multiple speakers in a network, setting the starting volume and favorite channel; play, pause, and control volume in an activity for a group of speakers or an individual one; switch your favorite channels in a running Activity; and extend your running HEOS activity to other rooms in the home. Placed near your television, cable/satellite box, game console and other equipment, it uses Infrared (IR), Bluetooth and Wi‑Fi to control your various devices. As a happy Logitech Harmony remote control user, I've managed to avoid that direction. I started out with different names for the activities (Watch Movie for the Blu-ray player, for instance) and later changed the names to be more intuitive. Elite Home Control Home Hub Hub Smart Keyboard Link One Smart Control Companion Touch Ultimate Ultimate Home Ultimate Hub Ultimate One 950 Pro 200/300/350 600/650/665/700 Harmony Helper send While the pricing might turn some potential buyers away, if you want the most feature-rich universal remote on the market, the Harmony Elite is the one to own. By Jeremy Glowacki I’ve had one in my theater for five or six years, and it has really enhanced the ease of use of the system, not to mention improving the spousal acceptance factor. Ex. I found that the computer app isn't nearly as intuitive as the mobile one, so I generally stuck with the apps on my phone and tablet. My initial selections weren’t a full representation of what I wanted to include, and the default channels for AT&T Uverse were standard-def channels. For more stories like this, and to keep up to date with all our market leading news, features and analysis, sign up to our newsletter here. Minus The remote is a lightweight RF design that fits great in the hand and features a fully backlit (adjustable) keypad and small full-color touchscreen with feedback. If I had one complaint about the remote, it would be the lack of numerical keypad, in favor of a LCD screen and a favorite channels listing. Like the Harmony Companion, the Elite consists of two parts. This site is a free online resource that strives to offer helpful content and comparison features to its visitors. Product Comparison: Logitech Harmony Elite vs Logitech Harmony Ultimate One. Thankfully, the Harmony Elite doesn't disappoint in this regard. Update your browser to view this website correctly. The issues I have always had with Harmony is it seems after time the hardware begins to fail. The most important reason people chose Logitech Harmony Companion is: For $134 you get a device that does the same job and offers the same level of convenience as the modern touchscreen remotes that go for several hundreds of dollars. The remote works with Alexa, and the Harmony mobile app supports simple on-to-go operation. Harmony makes it extremely simple to add or remove components, create macros, and manage the operation of just about any home theater system you put together. Today we are very excited to announce the Logitech Harmony® Elite, our newest top-of-the-line universal remote.The Logitech Harmony Elite is the first Harmony remote designed from the ground up as a whole-home controller, with dedicated buttons for instant access to lighting and temperature controls and a new touch-screen UI that communicates the status of all home devices at a glance. Firmware updates happen wirelessly as well, and all configurations are stored in the cloud. The app also lets you customize functions of buttons on the physical remote, including long presses to enable multiple commands from the same button. On the contrary, the complaints are always about some high-end home automation system. Now, integrators and end users can update their favorite channels from the Harmony mobile app, in addition to the laptop. The remote also works with both Amazon Alexa and Google Assistant voice control. Although Logitech still supports a web-based, desktop interface for programming, the remote’s mobile app made that procress a lot faster than in the old days. Published: February 5, 2018 ⋅ Updated: April 15, 2019. In addition, a 0.5-second delay can be added to the remote’s “touch duration” to reduce the chance of triggering an activity inadvertently. And, the charging cradle is sleek, blending well into a home’s décor. The Harmony hub is the center of your home entertainment and home control solution. This site is a free online resource that strives to offer helpful content and comparison features to its visitors. The Harmony smartphone app (Android and iOS) doubles as a separate universal remote, which is convenient in case you are charging the Harmony Elite in its charging station. What made that controller so unique at the time was its intuitive activity-based design and its “Help” button, which stepped you through the inevitable IR hiccups that occur when starting up a particular macro. As it should be they have been in this space pretty much unchallenged for a very long time. Changes in equipment are easily accommodated, and addinf functions like turning up the lights when you’re done make it seem like you’re really in command. Update: Following publication of this review, Brett Bjorkquist, Logitech’s head of marketing & strategy – CI/Pro channel, let Residential Systems know that programming for editing Favorites has been updated on the Harmony app. Adding, deleting, editing, and fine-tuning can be done from the control app, or you can download software for your desktop or laptop computer. All of the AV equipment in my theater had previously been connected to an IR hub via repeater cables, but I switched them all out with the cables supplied with the remote. Any of the company's hubs can also be controlled by the Harmony iOS/Android app. I also liked being able to dedicate IR output ports to components, which eliminated the potential for interference that happens when remote commands are blasted out to multiple components from the dual-port Elite hub. I'm coming from the MX-700 and MX-850 remotes, so I have a fair bit of experience programing these remotes using the MX Editors software. 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